What To Do When Your Order Arrives


  1. Unpack your plant as soon as it arrives! Keeping an eye on tracking is a really helpful way to stay informed about when your plant will arrive, that way your special plant stays safe! 
  2. Carefully remove the packing material, your plant may be secured to the side of the box with tape, so bring some scissors!  
  3. If your plant is shipped with a pot; Check your plants soil, if the soil is dry, give it some water! 

Bare Root Plants

At GingerSprout, we try our best to do things with you in mind! We ship most of our plants bare root to keep shipping costs low and to  help keep the plant safe and snug. But what does one do with a plant that has no dirt you ask? 
  1. We recommend having a pot picked out before your new plant arrives! Pick one out that fits your space and has a drainage hole! This is very important for your plant's longevity. If your new plants sit in water too long, it will suffocate the roots and cause them to rot. 
  2. A basic houseplant soil can work fine but I personally add perlite and orchid bark to my substrate to help keep up good air flow around the roots of my plants!  Soil that is too dense or peat heavy will hold onto water for too long and can cause root rot. To learn more about our recommended substrate, send us a message!
  3. Mix your substrate and fill your chosen pot with your soil! Give it a good water!  SuperThrive is also a great addition when watering your newly acquired plant, as this is a hormone (not a fertilizer) that helps to reduce stress to a plant!


  1. Consider your plant's needs when picking a spot for it! Does it like humidity? Maybe it will love it by your kitchen sink or in your bathroom. Is the spot you're considering close to a heater or air vent? If so, reconsider your placement, as houseplants don't like drafts!
  2. Your plant has been inside a box for a few days, so it needs a minute to acclimate to the sun! When you pick a spot for your plant, try slowly moving it to that location, this will help with any shock your plant is experiencing. 
  3. A healthy plant has a strong root system, so do not be discouraged when transitioning your plant to your home if some leaves yellow. This applies to damage during shipment, although sad, a healthy root system will always produce new growth! 


Your plants health is dependent on being watered. Things can get a little difficult knowing when, how much, and how long to water your plants. Here are our “life changing” tips!
  1. Over watering is not about how much you water, it's about how frequent you water. 
  2. When we water our plants we water them deeply; we let our plants soak in water for about 30 minutes.  If water is still remaining in the saucer after 30 minutes, simply dump, the remaining water out. This gives your plant time to drink! If water is just passing through the soil your plant will not get enough to drink! 
  3. If able to, bring your plants to the sink or the bathtub to water! This keeps the mess contained, keeps the leaves clean and pest free, and makes it easy to let them soak up moisture! 
  4. If you live in a place with hard water, we recommend letting water sit out for 24 hours for chemicals to evaporate, this may seem silly, but some plants are really picky. Think about their natural environment, rain does not contain harsh materials. Distilled or filtered water is another option to combat this as well!